Legal
Privacy Policy
This policy describes how Going Visible collects, uses, and protects your personal and health information.
- 01
Information We Collect
- Account and identity information
- Health data you choose to log
- Usage and analytics data
- Device and technical information
- 02
How We Use Your Information
- To provide and improve the Going Visible service
- To generate AI-powered health insights
- To send notifications and reminders you've requested
- To respond to your support requests
- 03
How We Protect Your Data
- Encryption at rest and in transit
- Application-level encryption for sensitive health records
- Mandatory identity removal before AI processing
- Server-side access controls for care circle permissions
- 04
Data Sharing
- We do not sell your data
- We do not share health data with advertisers
- Care circle access is controlled entirely by you
- We may share data as required by law
- 05
Your Rights
- Right to access your data
- Right to export your data
- Right to delete your account
- Right to withdraw consent
- 06
Data Retention
- Active account data is retained while your account exists
- On deletion, identity is permanently removed within 30 days
- Anonymised health data may be retained as required by regulation
- Full hard deletion available on request
- 07
Cookies & Analytics
- We use minimal cookies for session management
- Our analytics are self-hosted — no third-party trackers
- Health values are never included in analytics events
- You can opt out of analytics at any time
- 08
Changes to This Policy
- We will notify you of meaningful changes
- Continued use after notice constitutes acceptance
- Prior versions are available on request
- 09
Contact Us
- For privacy questions: hello@goingvisible.com
- For data requests: hello@goingvisible.com
- Response within 5 business days