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LEGAL

Privacy
Policy

This policy describes how Going Visible collects, uses, and protects your personal and health information.

Last updated: Content coming soon·Read our plain-English Privacy Promise →

This page is a placeholder. Full legal content is being drafted and will be published before launch.

Information We Collect

  • Account and identity information
  • Health data you choose to log
  • Usage and analytics data
  • Device and technical information

How We Use Your Information

  • To provide and improve the Going Visible service
  • To generate AI-powered health insights
  • To send notifications and reminders you've requested
  • To respond to your support requests

How We Protect Your Data

  • Encryption at rest and in transit
  • Application-level encryption for sensitive health records
  • Mandatory identity removal before AI processing
  • Server-side access controls for care circle permissions

Data Sharing

  • We do not sell your data
  • We do not share health data with advertisers
  • Care circle access is controlled entirely by you
  • We may share data as required by law

Your Rights

  • Right to access your data
  • Right to export your data
  • Right to delete your account
  • Right to withdraw consent

Data Retention

  • Active account data is retained while your account exists
  • On deletion, identity is permanently removed within 30 days
  • Anonymised health data may be retained as required by regulation
  • Full hard deletion available on request

Cookies & Analytics

  • We use minimal cookies for session management
  • Our analytics are self-hosted — no third-party trackers
  • Health values are never included in analytics events
  • You can opt out of analytics at any time

Third-Party Services

  • Authentication is handled by Clerk
  • File storage is handled by AWS S3 (pre-signed URLs only)
  • Email is handled by Resend
  • No third-party advertising or data brokers

Changes to This Policy

  • We will notify you of meaningful changes
  • Continued use after notice constitutes acceptance
  • Prior versions are available on request

Contact Us

  • For privacy questions: privacy@goingvisible.com
  • For data requests: privacy@goingvisible.com
  • Response within 5 business days
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